Shipping Policy
Information about processing, delivery estimates, shipping charges, tracking, and delivery issues for orders placed at myooof.com.
Order Processing
After payment confirmation and any required verification, orders are normally prepared within 2–4 business days. During holidays or busy periods, processing may take up to 5 business days. Business days generally exclude weekends and applicable public holidays.
Estimated Delivery
For supported U.S. addresses, standard carrier transit is generally estimated at 10–15 business days after dispatch. Processing time is additional. Delivery estimates are not guaranteed arrival dates and may be affected by carriers, weather, customs, holidays, or remote destinations.
Shipping Charges
Available delivery methods and applicable charges are shown at checkout before payment is submitted. The options available may depend on the destination, products, and carrier service.
Fulfillment and Shipping Origin
Orders may be dispatched from a fulfillment location or designated partner based on inventory and destination. The parcel's shipping origin may differ from the company's registered business address. Items in one order may occasionally ship separately.
Tracking
When an order is dispatched and tracking becomes available, tracking details will normally be sent to the email provided at checkout. A carrier may need additional time before its first tracking update appears.
Address Changes
Please check your delivery address and contact details before ordering. If you find an error, contact us promptly. We will try to update the order before fulfillment, but changes cannot be guaranteed once processing or shipment has begun.
Delays, Lost Parcels, and Delivery Claims
If tracking remains inactive for an extended period, a parcel appears lost, or a delivered parcel cannot be found, contact service@myooof.com with your order number. For a delivered parcel, first check the delivery area, mailbox, household members, building reception, and carrier where appropriate. We will review the available information and provide an appropriate solution when a shipping problem is confirmed.
Business Information
- Brand
- Myooof™
- Website
- myooof.com
- Legal Company Name
- Chengdu Tika Duolun Intelligent Technology Co., Ltd.
- Owner / Legal Representative
- Ma Long
- Registered Business Address
- Room 486, 4th Floor, Chengdu Technological University Science and Technology Park Building, No. 1, Section 2, Zhongxin Avenue, Pitong Subdistrict, Pidu District, Chengdu, Sichuan Province, China
- Customer Support Email
- service@myooof.com
- Customer Support Phone
- +86 15794970063
- Customer Service Hours
- 8:00 AM – 10:00 PM Daily